Privacy Notice


This privacy policy applies to Infinity Partnership Limited – Registered Company number SC268532 with its registered office at 5 Carden Place, AB10 1UT. Infinity Partnership is committed to protecting  client’s data privacy. This privacy notice details how we use any personal information we collect about you, when you use this website and when we supply professional services.


Your rights as a data subject

While we process your personal data, you, the data subject, have the following rights:


  • Right of access – you have the right to request a copy of the information that we hold about you.
  • Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.
  • Right to be forgotten – in certain circumstances you can ask for the data we hold about you to be erased from our records.
  • Right to restriction of processing – where certain conditions apply to have a right to restrict the processing.
  • Right of portability – you have the right to have the data we hold about you transferred to another organisation.
  • Right to object – you have the right to object to certain types of processing such as direct marketing.
  • Right to object to automated processing, including profiling
  • Right to judicial review: in the event that Infinity Partnership refuses your request under rights of access, we will provide you with a reason as to why. You have the right to complain as outlined below


How do we protect any personal information we collect?

Regardless of your relationship with us we treat all personal information we collect in as secure a manner as reasonably practicable

We only collect the personal information we need to in order to meet contractual obligations with yourself and legal or regulatory obligations with third parties listed below

We only retain personal information as long as we need or are bound to

We utilise full disk encryption on all employee laptops and desktops

Our backups are encrypted at rest and in transit

Our paper archives are stored in a secured location monitored for fire and theft

We regularly audit our data privacy strategy to ensure it is fit for purpose

We train our staff so that they can identify and avoid online scams such as phishing which may cause a data breach


Types of personal information we collect

Types of Data What that might include
Identity Name, Date of Birth, Signature, Passport, Driving License, Birth Certificate
Contact Home Address, Business Address, Home Phone Number, Mobile Number, Work Number
Relationship Marital Status, Next of Kin, Dependents, Family Members
Employment Job role, Work Address, Salary, P32, P60, Annual Leave, Pension policy, benefits, National Insurance
Financial Sort Code, Bank Account Number, Unique Tax Reference (UTR), credit card statements, bank account statements, monies you owe, monies owed to you, utility bills
Communications Personal information we learn about you from correspondence between yourself and Infinity Partnership in the form of letters, emails and conversations
Publicly Available Personal Information that is publicly available. For example, from Companies House
Special Categories

Racial or ethnic origin, Political opinions, religious or philosophical beliefs, Trade union membership, Genetic or biometric data used for ID purposes, Health data, Sex life and sexual orientation, Criminal convictions data

Some personal information is classed as “special category”. We will only collect and use this type of information where we need to meet our contractual obligation to you and if we are permitted to by law


How we use your information

We collect personal information detailed above so that

  • We can meet our contractual obligation to you in providing various accountancy services such as book keeping, personal tax, corporate tax, vat returns and corporate finance.
  • We can meet legal and industry regulatory obligations


Where we collect your personal information from

Most of the personal information we collect from you will be provided to us, by yourself when we on-board you as a new client or when we request it from you to fulfil our contractual, legal and regulatory obligations. However, we may also collect information about you from:


  • Credit Reference Agencies
  • Companies House


Who we share your information with

We may share your personal information with the following third parties:


  • Our anti money laundering service provider
  • Our IT service provider and accountancy software developer in technical support instances
  • The Police, HMRC, Department of Work and Pensions, where we have legal or regulatory obligations to do so
  • Fraud prevention agencies
  • Pension providers where we process payroll


How long we keep your personal information

The periods for which we retain personal information depend on the purpose for which the information was obtained but, in general terms, we will retain personal data for as long as we are required by law, or as may be required for record keeping and legal claims purposes.


If you visit our website


Types of personal information we collect

We don’t collect any personal information (including IP address information) when you visit We don’t perform analytics on site visits.



We only use one Cookie called DYNSRV which is added by our web host load balancer to track which web server to send you, the visitor, to. Its purpose is to improve performance of the website.

This is an essential Cookie for the functionality of our site and does not store any personal information.


Who we share your information with

As we do not collect any of your personal information on our site, we also don’t share any personal information with any third parties



Changes to our privacy statement

This privacy statement is reviewed regularly and updates will be made available at

This privacy statement was last updated on 24 May 2018


Our contact information if you have questions

After review of GDPR legislation and consideration of Article 29 Working Party “Guidelines on DPOs”, Infinity Partnership has chosen not to appoint a DPO. However, if you have any questions about this privacy statement or how we handle your personal information, please send us an e-mail at


Contacting us and Complaints

If you have any questions are unhappy with how we have dealt with your personal information we would invite you to complain to us directly in the first instance. We can be contacted using the details below:

By e-mail:

By phone: 01224 618 460

By post:

Infinity Partnership Limited
5 Carden Place
AB10 1UT



In the event that you are dissatisfied with how we have dealt with your complaint, you have the right to lodge a complaint with the Information Commissioner’s Office. They can be contacted using the details below:



By phone: 0303 123 1113

By post:

Information Commissioner’s Office
Wycliffe House
Water Lane